Fractional Operations Management

For small to medium‑sized hospitality businesses, accessing senior operational expertise can feel out of reach, especially when you’re not ready to commit to a full‑time hire. Fractional Operations Management offers a practical, cost effective solution. By partnering with you on a 3, 6, or 12 month basis, I bring the depth of 25 years’ hospitality experience into your business, providing strategic leadership, hands on support, and operational clarity exactly when and where you need it.

My background spans independent pubs, high volume venues, gastro sites, multi site groups, arts and cultural spaces, and performance led pop‑ups. I’ve worked across varied demographics, neighbourhoods, and business models, from iconic London venues to Brighton’s diverse hospitality scene, from theatre bars to creative festival projects. This breadth means I understand the nuances of different guest expectations, team dynamics, and commercial pressures, and I adapt my approach to suit your brand, your people, and your goals.

Fractional support gives you the benefit of a senior operations manager without the overheads of recruitment, onboarding, or long term employment. Whether you need interim leadership, support during a period of growth, guidance through operational challenges, or a structured approach to developing your teams and systems, I provide stability and momentum while keeping your business agile and financially efficient.

My style is people centric, collaborative, and grounded in real world operational experience. I work closely with your teams, embedding myself into the day to day to understand how your business truly functions. From there, I take a holistic approach, aligning operational practices with your values, culture, and long term vision. This ensures that any changes introduced are not only effective but embraced, sustainable, and reflective of who you are as a company.

I have a monthly rate based on a 5 day working week, however this can be tailored to your companies needs, for further information please get in touch.